What is a Quality Management System?

 A quality management system is a set of processes that an organization defines in order to achieve quality to satisfy the needs of its customers. This includes Quality assurance (reviews) activities and quality control (testing) activities that allow for achieving high customer satisfaction in order to achieve quality deliverables.

It is a documented approach that guides all departments of an organization and also suppliers of the organization is streaming towards a common goal – Understanding Customer needs and requirements and delivering products and services that provide their needs.



Quality Management System (QMS) Principles

 

WHAT ARE THE MOST IMPORTANT BENEFITS OF A QUALITY MANAGEMENT SYSTEM?

Implementing a quality management system affects every aspect of an organization's performance. Benefits of a documented quality management system include:

  •  Meeting the customer’s requirements, which helps to build confidence in the organization, which helps to grow business.
  •  Meeting the organization's requirements, which ensures compliance with regulations and providing of products in the most cost- and resource-efficient manner, creating room for growth, and expansion.

These are additional advantages, including:

·         Improving processes.

·         Reducing waste.

·         Lowering costs.

·         Facilitating and identifying training opportunities.

·         Engaging staff.

·         Setting organization-wide direction.

·         Communicating a readiness to produce consistent results

 

WHY SHOULD EVERY BUSINESS IMPLEMENT A QUALITY MANAGEMENT SYSTEM?

In today’s challenging and competitive world, where the marketplace for every business is so heavily crowded, businesses need to put in a lot to be successful. There needs to be a lot of consideration put into the process, production, time, as well as quality of the products.

 Just like any management, if the quality is not accomplished in terms of input——process——output, then it will deteriorate and customers will suffer. We cannot be prosperous & happy if the customer is unhappy. In short, we can say that every business needs to have a Quality Management System in place if it desires to be successful. This system is a collection of business processes that are focused on achieving high-quality standards, quality policies and objectives.             

 

How to Implement a Quality Management System?

Implementing a quality management system (QMS) into a business isn't always a easy task.

Implementing a quality management system requires input from employees at every levels of an organization, starting with top management. Their firm commitment to vary and improvement is important to the success of system implementation.

Here are the basic steps to implement a QMS:

· Design and Build: They deal with the structure of the QMS, together with the plan for implementation its processes.


· Deploy: During this stage, you’ll need to break each process into multiple sub-tasks. It also includes documentation and staff education , training tools, and metrics.


· Control and Measure: These stages are accomplished by routine, systematic audits of your QMS.


·  Review and Improve: In this stage, you’ll deal with the results of the audits. The goal is to see the effectiveness and efficiency of all of your processes regarding your objectives.